WhoDoesWAT: A practical decision-making tool to support professionalisation of rural and small-town water supply services

Description:

This document explains what the WhoDoesWAT tool is and how to use it.

WhoDoesWAT is a ground tested participatory tool that has been developed and refined over the last five years from 2018 to 2022. It helps water, sanitation and hygiene (WASH) practitioners facilitate dialogue between multiple stakeholders aimed at strengthening management arrangements for rural and small-town water supply services.

These stakeholders include: water operators, service users, local government, municipalities, regulators, rural service support agencies, utilities, water management associations and non‑governmental organisations (NGOs). The tool is customisable and can be used in participatory settings. It can be easily translated into different languages. It can be used in low resource environments where reliable power supplies may be a challenge. It consists of a series of coloured cards that can be printed and displayed – and there is also a simple Excel spreadsheet version.

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Bibliographical Information:

WaterAid (2023) WhoDoesWAT: A practical decision-making tool to support professionalisation of rural and small-town water supply services. , WaterAid

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